Well it seems that Research in Motion (RIM), the developers of the ever popular Blackberry series of business phones, have finally come out with an answer to their 24 hour outage. Blackberry users around the world could not connect to their e-mail this last Tuesday.
There were rumours that this was a security hack, or even that the RIM network could not handle the increasing capacity. According to RIM executives none of this is true. They claim that the actual problem was the installation of a non-critical system routine – this to allow for a more effective cache system.
This is all well and good, but with competition breathing down their neck this was probably not the most well timed situation.
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